Privacy Policy

Danielle Gauthier is committed to protecting all personal information collected and used in the management of its activities.

Objectives of Information Collection

Our privacy protection policy outlines the standards for the collection, use, disclosure, and retention of your personal information. It also explains how we protect your personal information and your right to access it.

Personal Information

Personal information is defined as any information or combination of information related to an individual that allows them to be identified. However, an individual’s name, as well as their professional contact details—such as their title, address, phone number, and professional email address—are not considered personal information. Personal information must be protected regardless of its format, whether written, graphic, audio, visual, computerized, or otherwise.

Consent

We will seek your consent when disclosing your personal information or when the purposes for which your information was collected change. Our company is committed to using the information provided solely for the purposes for which it was collected and retaining it for as long as necessary to fulfill the requested service. However, we may collect, use, or disclose your information without your consent when permitted or required by law. In certain special circumstances, we may collect, use, or disclose personal information without informing you or obtaining your consent. For an initial consultation request, we may share your contact information and the nature of your request with our team to find an attorney who suits you. Our team includes our employees and a select group of external lawyers who have a collaboration agreement with us. Such circumstances may also occur when, for legal, medical, or security reasons, it is impossible or unlikely to obtain your consent, or when the information is needed for an investigation into a possible breach of contract, to prevent or detect fraud, or to enforce the law.

Limits on the Collection, Use, and Disclosure of Personal Information

The purposes for which information is collected are generally to confirm an individual’s identity, create an employee file, or comply with legal requirements (certain information required for tax purposes). We limit the collection, use, and disclosure of your personal information only to the purposes we have specified. Your personal information can only be accessed by certain authorized individuals, and only in the course of performing their assigned tasks.

Retention of Information

We retain your personal information for as long as necessary for the purposes for which it was collected. We must destroy this information in accordance with the law and our record retention policy. When we destroy your personal information, we take necessary measures to ensure its confidentiality and ensure that no unauthorized individuals can access it during the destruction process.

Accuracy

Personal information must be as accurate, complete, and up-to-date as required by the purposes for which it is intended. Personal information that is used continuously, including information that may be shared with third parties, will generally be accurate and up-to-date unless limits regarding the accuracy of such information are clearly defined. We do not systematically update personal information unless it is necessary to achieve the purposes for which it was collected. The degree of accuracy and updating, as well as the completeness of personal information, will depend on the data entered when filling out the consent form for collection.

Responsibility

We are responsible for the personal information in our possession or under our control, including information entrusted to third parties for processing purposes. We require these third parties to maintain these records according to strict confidentiality and security standards. Our personal information protection officer oversees this privacy policy and the related processes, as well as the procedures to protect this information. Our staff is informed and adequately trained on our privacy policies and practices.

Security Measures

We have implemented and continue to develop rigorous security measures to ensure that your personal information remains strictly confidential and is protected against loss or theft, as well as unauthorized access, communication, copying, use, or modification. These security measures include organizational measures such as restricting access to what is necessary; backing up and archiving data using an external system, etc.; and technological measures like the use of passwords and two-factor authentication.

Access to Personal Information

Only authorized personnel can access information about you. The company ensures that these individuals are qualified to access this information and that access is necessary for the performance of their duties.

Request for Access to Information and Modifications

You have the right to know if we hold personal information about you and to consult this personal information. You also have the right to ask questions about how this information was collected and used and to whom it has been disclosed. We will provide such information within a reasonable time from the date we receive the written request. Reasonable fees may also be charged to process your request. In certain special circumstances, we may refuse to provide you with the requested information. Exceptions to your right of access include situations where the requested information concerns other individuals, where the information cannot be disclosed for legal, security, or copyright reasons, where the information was obtained in the course of a fraud investigation, where the information can only be obtained at prohibitive costs, or where the information is subject to litigation or is privileged. When we hold medical information about you, we may refuse to provide it directly and instead ask for it to be transmitted to a health professional you designate to communicate it to you. You can verify the accuracy and completeness of your personal information and, if applicable, request its modification. Any modification request will be handled within a reasonable time. Any request for access to or modification of personal information may be sent to the following address:

Personal Information Protection Officer

Officer’s Name: Danielle Gauthier
Email Address: dg@daniellegauthier.legal
Phone: (819) 820-5094

Complaints and Questions

You can contact the personal information protection officer at the above address. Any complaint regarding personal information protection should be sent to the personal information protection officer at the address provided above. We will investigate all complaints. If a complaint is deemed valid, we will take appropriate action, including, if necessary, modifying our policies and practices.

Training and Awareness

The company promotes best practices and respect for the rights related to transparency and personal information protection in various ways:

• It informs all staff of its team;
• It posts the name and contact information of the person responsible for privacy;
• It mobilizes various awareness-raising means;

Compliance

If, for any reason, you believe the company has not adhered to these principles, we ask that you notify us by contacting our personal information protection officer. We will then take necessary actions to identify and correct the issue within a reasonable time. Please mention “Privacy Protection” as the subject.

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Policy Update

This policy must be reviewed every three years. It will also be updated whenever there is a significant change in legislation or regulatory requirements. Last updated: February 2025